Privacy Policy
1. Who is responsible for your data
The personal data controller is SC DOW CLASS MARKET SRL, operator of the www.dowclassmarket.ro platform. Contact: contact@dowclassmarket.ro or 0741 117 722.
2. What data we collect
- First and last name
- Email address and phone number
- Delivery/installation address
- Billing information (CUI, registered office address — for legal entities)
We also automatically collect technical data (IP address, browser type, pages visited) through cookies and analytics tools.
3. Why we process your data
- Contract execution — order processing, delivery, and invoicing
- Legal obligations — maintaining accounting and fiscal records
- Legitimate interest — fraud prevention, service improvement
- Consent — sending newsletters (only with your explicit agreement)
4. How long we keep the data
- Order and billing data: 10 years (according to Romanian fiscal legislation)
- Contact data for commercial communications: until consent is withdrawn
5. With whom we share data
We do not sell your data. We only share it with:
- Shipping providers for order delivery
- Payment processors for secure transactions
- Public authorities, exclusively upon legal request
6. Your rights (GDPR)
- Access — to know what data we hold about you
- Rectification — correction of inaccurate data
- Erasure — "right to be forgotten" (under certain conditions)
- Restriction — limiting processing
- Portability — receiving data in a structured format
- Objection — refusing processing for direct marketing purposes
Send requests to contact@dowclassmarket.ro. We respond within a maximum of 30 days. Complaints to ANSPDCP — www.dataprotection.ro.
7. Data Security
We implement appropriate technical measures: SSL encryption, restricted data access, and internal security procedures.
Last updated: April 2026